Evernote confirms a serious bug caused data loss for some Mac users read more at here www.spinonews.com/index.php/item/1273-evernote-confirms-a-serious-bug-caused-data-loss-for-some-mac-users

Evernote confirms that a serious bug caused "a small number of people" who used the Evernote Mac app to lose data.

According to the email sent to users, the bug can cause images and other attachments to be deleted under specific conditions, when using Evernote for Mac.

The email says  that images and other attachments can potentially be deleted when using Evernote for Mac, but text notes are safe.

To install the update, you can either select “Help -> Check for Updates” from the menu, or you can update the software through the Mac App Store or the Evernote website directly.

Evernote recommends those who receive the email update their Mac app immediately to avoid losing data. For those who have already lost data, Evernote says that while it attempted to restore lost data, some attachments could not be automatically restored.

 

The full text of the email to affected users is below. The subject line (in case you need to search your inbox!) is “We’re sorry. Please update Evernote for Mac.”

^{We have identified a bug in some versions of Evernote for Mac that can cause images and other attachments to be deleted from a note under specific conditions. We believe you are one of a small number of people impacted by this bug.}

^{Please update Evernote on your Mac to the latest version as soon as possible:}

^{•From the menu, go to Help > Check For Updates…}

^{•If you do not see this menu option, update through the Mac App Store or from our website}

^{The bug can occur in the version of Evernote for Mac released in September, and less frequently in versions released since June. In these versions, certain sequences of events, such as skimming quickly through a large number of notes, can cause an image or other attachments to be deleted from a note without warning. Text in notes is not affected.}

^{Once we identified the problem, we worked quickly to implement a solution and attempted to restore all lost data. Unfortunately, some of your attachments couldn’t be automatically restored. However, you may be able to recover your attachments using Evernote’s note history feature available through Evernote Premium.}

^{We are giving your account one free year of Evernote Premium to make amends and give you access to priority customer support via chat or email. If you already have Premium, the gift code can be used to extend your subscription for one additional year, or banked as Points to use for later.}

^{If you run into any difficulties redeeming your code, follow ….}

^{We understand how important your notes and attachments are, and we apologize. Again, please update your app as soon as possible to prevent any further loss of data.}

^{The Evernote Team}

^{Source: Techcrunch}